Returns & Exchanges

We want you to be completely obsessed with your purchase; however, if you are not satisfied, we accept returns on unworn merchandise with original tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Download and print the prepaid shipping label provided at the end of the return request process and secure it to your package.

  • 3.
    Pack Your Items

    Place your items in their original packaging, ensuring all Juicy Couture hangtags and security seals remain intact and undamaged.

  • 4.
    Ship It Back

    Drop off your package at any authorized carrier location; once received at our warehouse, please allow 7-10 business days for your refund to process.